
Terms of Service
What you will receive:
- Professional and friendly customer service.
- All work managed personally by this business.
- Confidentiality and discretion.
- Signed confidentiality agreement (if requested).
- Work finished within agreed timeframes, dependent on subject matter and complexity.
- Free quote for typing services, with no obligation to commit.
Fees:
- $25.00 per hour (charged in 15 minute increments following minimum 1 hour charge).
- All consultations and communications are incorporated into the fees.
- Travel and/or disbursements (incl handling fees) charged separately. Fee to be advised on completion of assignment.
Payment:
- An invoice will be issued on completion of an assignment.
- Interim invoices may be issued for lengthy assignments.
- Payment due no later than 3 days following date of invoice.
- Payment can be made by cash or internet banking only.
- A deposit may be required dependent on size of assignment.
Delivery:
- Assignments can be received/returned by post, courier, electronically, personal delivery, or collect.
"Great results, Jan! Thanks for all your hard work, it really paid off for us. It's like you read my mind sometimes and I really appreciate how easy you make it to get the extra bits and pieces done. Have a very Merry Xmas, and we'll see you next year."